Replacing your HVAC unit is a big decision. Once you’ve decided to go ahead with it, we want you to have information so you know what to expect the day of installation.

Who will install my new HVAC system?

Depending on the size of your system and its placement, we will send either one or two technicians to complete your job. When they arrive, they will take a few minutes to explain the entire process, verify the scope of the project, go over each step, and answer your questions. Please make sure you’re available when your technicians arrive.

How long will it take? How loud will it be?

A typical installation takes a full day; 8 to 10 hours total.

 Expect noise levels to fluctuate. When our installers are removing old equipment, positioning equipment, and drilling, noise levels will be higher. If your HVAC unit is being installed in an out-of-the-way location, such as a garage, you can expect less disruption.

Will I get a new thermostat?

Most systems these days come with a new thermostat. Ahead of time, we’ll let you know if your existing thermostat works with your new system and present you with your options. If you choose an HVAC system that uses a high level of technology, it may not work with an existing thermostat.

Are there going to be any surprises?

Typically, installations cost about the same amount than we quoted you for the job.

If we encounter something unexpected, it’s usually in a place we couldn’t see when we came out to give you an assessment, such as beneath the furnace itself—especially in older homes.

We also sometimes find that we need to replace or modify a portion of ductwork immediately around the new unit for airflow or comfort.

If a new system is larger or smaller than the one you’re replacing, we may need to order a simple cover or screen from our fabrication shop.

In these situations, we can almost always find a same-day solution that doesn’t add too much to the project budget. We will always inform you of our recommendations and will not do any extra work or add-ons without your permission

How will I learn to use my new system?

At the end of the day, your technicians will give you an orientation to familiarize you with your new system. We will also leave you with all the documents you need to operate it. And, remember, we’re available during office hours to answer your questions.